Connect With Us
Quick access to returns, shipping, care, billing details and more.
Returns & Exchanges
Changed your mind or sizing not quite right? Our returns portal makes it simple.
- Review our full returns window and conditions.
- See options for exchanges or store credit.
- Step-by-step instructions before you ship.
Shipping Information
Get details on delivery times, carriers, and tracking for your FOAK order.
- Standard, express and international options.
- Processing timelines and tracking updates.
- What to do if your package is delayed.
Product Care
Keep your pieces looking first-day fresh with our care tips and recommendations.
- Fabric-specific wash and dry instructions.
- How to store and maintain shape.
- Quick refresh tips between wears.
Billing & Conditions
Learn how we handle payments, refunds and store terms so you can shop with confidence.
- Accepted payment methods and currencies.
- How charges and refunds appear on your statement.
- Key store terms you should know.
About Us
Discover the story behind First of a Kind and our love for statement-making style.
- What inspires our collections.
- How we design and curate drops.
- The community that wears FOAK.
Contact Us
Need personal help with an order or question? Reach our care team directly.
- Use our contact form for detailed questions.
- Include your order number for faster support.
- We aim to reply within 24–48 hours.